Conversation cards
Effective communication is the cornerstone of strong leadership.
Whether you’re navigating change, giving or receiving feedback, or fostering inclusivity, the way you engage with your team can make all the difference.
This set of conversation guides, developed by Dairy Australia, is designed to support leaders in the dairy industry to build trust, improve team dynamics, and lead with confidence.
These practical guides offer step-by-step strategies. Each guide is grounded in real-world scenarios and aligned with the Dairy Capability Guide, providing a consistent framework for professional development and team leadership.
Explore the guides to enhance your communication skills and lead your team with purpose and empathy.
Access the full set of conversation cards here
Make those difficult conversations easier with practical guides offering step-by-step strategies.
Explore conversation cards today.
Topics covered in the conversation guide set:
Change management - supporting others
Understand the emotional journey of change and learn how to support your team through it.
Difficult conversations
Approach sensitive topics with empathy and clarity to strengthen relationships and resolve issues.
Giving feedback
Use structured methods like SBI (Situation, Behaviour, Impact) to deliver feedback that is constructive and motivating.
Receiving feedback
Learn how to listen openly and use feedback as a tool for growth and development.
Inclusive conversations
Create a respectful and welcoming environment where every team member feels heard and valued.