The new Regional Tech Hub provides much needed independent, free advice about telecommunications services for people who live and work in regional, rural and remote areas of Australia.

This initiative recognises that for those who live and work outside of major cities and towns, accessing and troubleshooting phone and internet connectivity can be more complex for a range of reasons. The Regional Tech Hub will help to ensure regional Australians are able to fully realise the benefits of connectivity – for social connectedness, operating a business and accessing essential services like health and education.

Access a range of online resources to help understand your connection options, troubleshoot faults and optimise phone and internet connections, with one-on-one assistance via phone, email or social media.

The Regional Tech Hub is being delivered by the National Farmers’ Federation, in collaboration with the Australian Communications Consumer Action Network and is funded by the Australian Government as part of its response to the 2018 independent Regional Telecommunications Review.

The review found that there is a market for a simple platform aimed towards regional Australians to help them navigate digital technologies, building on the services and techniques developed by the volunteer organisation Better Internet for Rural, Regional and Remote Australia.

If you are experiencing connection issues, visit Regional Tech Hub or call 1300 081 029.